FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We don’t charge a trip fee and offer free, no-obligation estimates. If you approve the estimate, we can often begin work the same day. You’re only charged if we perform work or bring out our tools. Plus, first-time customers enjoy 10% off their service!
- What is your typical process for working with a new customer?
At Beeline Plumbing, we believe in clear communication and a hassle-free experience from the start. When working with a new customer, we begin by listening to your concerns and gathering all the necessary details about the issue. Next, we provide a thorough, on-site inspection and walk you through everything included in the estimate—explaining each line item so you fully understand the scope of the work, options available, and associated costs. There are no hidden fees or surprises. Our estimates are free, and if approved, we can often begin work the same day. You're only charged if we move forward with the job and bring out our tools. To make things even better, we offer 10% off for all first-time customers as a thank-you for choosing Beeline. Our goal is to provide honest, professional service that earns your trust from day one.
- What education and/or training do you have that relates to your work?
10 years of commercial and residential experience.