FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is from my straight forward price book. My prices are fair and very competitive. I will work with a customers budget.
- What is your typical process for working with a new customer?
I will introduce myself. I will listen to the customer. I will create a job to secure the customers service date and arrival window. On day of service I will notify the customer that I am on the way via text and provide an estimated time of arrival (ETA). When I arrive i will be in uniform. We will go over the scope of work. I will give a price guaranteed not to change. All estimates are free. I can book a date from there or remove the items on site. If the customer requests, I can give a price without coming to the customers location as long as I have a description of all items needing removal. once work is complete, I will collect payment and send an invoice to the customers email. I can also send quotes to a customers email.
- What education and/or training do you have that relates to your work?
Education or training for junk removal, none. Service, yes. I am a licensed service electrician. I am just getting started with the jump into junk removal. I will provide the same professional customer service as I have for years in the cities and surrounding areas.