FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a full service firm we offer competitive pricing on our products. Our pricing reflects the quality service that we provide from beginning to end. We represent only those manufacturers who stand behind their products and whose products last for a long time. Many times we are able to pass along manufacturer discounted pricing to our customers.
- What is your typical process for working with a new customer?
In summary our process is simple: 1) Consult in person or by video conferencing to understand your objectives and problems you are trying to address. 2) Design your solution. Offer alternatives that are aesthetically pleasing and are within your budget. 3) Precisely measure your windows and then order your product. 4) Install your selection and train you on your new window treatments.
- What education and/or training do you have that relates to your work?
I am a member of Window Coverings Association of America (WCAA) and Window Fashion Vision (WF Vision). I invest many hours a year taking courses from the leading manufacturers in the industry. I am a certified by WF Vision as a window treatment consultant.