FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have military discounts and a 10% priority client discount
- What is your typical process for working with a new customer?
At MN Paint Pros, we follow a clear and transparent process to ensure a smooth experience for our customers. Here’s what you can expect when working with us: 1. Initial Contact & Consultation You reach out to discuss your project. We schedule a free, no-obligation estimate at a time that works for you. During the estimate, we assess the project scope, discuss color choices, and answer any questions. 2. Detailed Estimate & Scheduling You receive a detailed, written estimate outlining the cost, materials, and timeline. Once approved, we schedule your project, working around your availability. We provide guidance on paint selection, offering high-quality, eco-friendly options from brands like Sherwin-Williams. 3. Project Preparation Before painting begins, we protect furniture, floors, and surfaces not being painted. If needed, we repair minor wall imperfections, sand surfaces, and apply primer for a flawless finish. 4. Professional Painting Our skilled painters complete the job efficiently with top-tier craftsmanship. We ensure clean, precise lines and smooth, even coverage. We use low-VOC, eco-conscious paints for a healthier environment. 5. Final Walkthrough & Cleanup After painting is complete, we conduct a final walkthrough with you to ensure satisfaction. Our team does a thorough cleanup, leaving your space better than we found it. If any touch-ups are needed, we take care of them promptly. 6. Follow-Up & Guarantee We follow up after the project to ensure you’re happy with the results. Our work is backed by a satisfaction guarantee, so you can feel confident in the quality.
- What education and/or training do you have that relates to your work?
At MN Paint Pros, we take pride in our professional training, hands-on experience, and industry expertise to deliver top-tier painting services. Here’s what sets us apart: 1. Industry Experience & On-the-Job Training Our team has years of hands-on experience in residential and commercial painting. Each painter must have a minimum of 10 years of experience. We have worked on a wide range of projects, from standard home interiors to high-end finishes and complex exterior restorations. 2. Professional Certifications & Training Our painters undergo continuous training in advanced painting techniques, including: Surface preparation & repair for a flawless finish Proper application methods (brushing, rolling, and spraying) Eco-friendly & low-VOC painting practices Safe worksite procedures (OSHA compliance, lead-safe work practices) 3. Product Knowledge & Manufacturer Training We stay up to date with the latest paint products and coatings from leading brands like Sherwin-Williams and Benjamin Moore. Our team receives training directly from manufacturers to ensure we use the best products for durability, aesthetics, and performance. 4. Veteran-Owned Leadership & Work Ethic As a veteran-owned business, we bring military discipline, attention to detail, and a commitment to doing the job right the first time. Our combination of real-world experience, ongoing education, and a dedication to excellence ensures you get the highest-quality paint job possible.