FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have found that we are very close to median with the number of cheaper estimates equal to the number of more expensive estimates but there are very few companies that can meet or exceed our reputation and you will be 100% assured of getting exactly what you want.
- What is your typical process for working with a new customer?
We start with a brief phone conversation followed by a short site visit and finally a written estimate is provided by email. If accepted we schedule the project. Depending on whether or not we are providing materials we may ask for a down payment.
- What education and/or training do you have that relates to your work?
My education consists of an engineering degree in geo-engineering and I've been involved in home remodeling projects for over 20 years.