FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
American Waterworks proudly offers FREE, no-obligation estimates. We understand that home repairs can be costly and unexpected, which is why we've partnered with GreenSky to provide several financing options to make your home repairs more affordable.
- What is your typical process for working with a new customer?
When you work with American Waterworks, our process is simple. First, you'll speak with one of our Appointment Specialists, who will set you up for your FREE, no-obligation estimate. After our in-person estimate appointment, your Design Specialist will leave you with a quote that same day. If you decided to move forward, you will work with your Design Specialist to find the right day for your project to be installed. On the day of your installation, you will receive several forms of communication confirming the day, time, and work. Once your project has been completed, you can seek further assistance from our Service Department.
- What education and/or training do you have that relates to your work?
American Waterworks has 35+ years of experience in the basement waterproofing and foundation repair business. We are proudly part of Basement Systems and Supportworks. Both of these organizations offer extensive training and product knowledge.