New Concept Plumbing, LLC
New Concept Plumbing, LLC

New Concept Plumbing, LLC

Free service call


Heater problems

Responds in about 3 hours


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Introduction
We offer fair rates and outstanding work. NCP has been featured on the DIY Network TV show Bath Crashers. Licensed,bonded and insured We love getting out in the field and meeting people, helping customers with their problems, and a remodeling project that puts a smile on the homeowner's face.
Overview

Hired 598 times

2 similar jobs done near you

Background checked

1 employee

12 years in business

Business hours

SunClosedMon8:00 am - 1:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

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2018

Projects and media

33 photos

Projects and media

33 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

442 reviews

5
89%
4
6%
3
2%
2
1%
1
2%

Read reviews that mention:


pro avatar
John J.
Jan 23, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Came out and gave free evaluation and estimate before doing any work. Old water heater needed to be replaced. Replaced and installed all within 2 hours. Fair price, fast work. Highly recommend!!

Details: Routine maintenance • No hot water • Electric tank • Closet • House

Water Heater Repair or Maintenance
pro avatar
Steve W.
Oct 7, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Ready to work. Quality. Fast. Really positive experience. Highly recommend.

Details: Installation or replacement • Leaks • Gas tank • Basement • House

Water Heater Repair or Maintenance
pro avatar
Peony H.
Jul 24, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Excellent service, good attitude and conversation, thanks!

Details: Repair • No hot water • Gas tank • Basement • House

Water Heater Repair or Maintenance
pro avatar
Reggie W.
Jun 5, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I hired him to repair my electric tankless water heater, which was making a funny noise and taking longer than usual to heat my water. On the day of the scheduled appointment, he stopped by my house, studied my water heater for about 5 minutes, determined that the problem was too complicated to fix right then but said that he would get back to me by the end of the day with some suggestions. I never heard from him again. I texted him twice and still nothing. Needs to be more responsive and better follow-up.

Details: Repair • Water isn't hot enough • Unusual noises from inside heater • No problem, just need maintenance • Electric tankless • Basement • House

Water Heater Repair or Maintenance
pro avatar
Roung L.
Feb 9, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Responsive and professional. Appreciated the assistance.

Details: Repair • Other heater issue • Electric tank • Basement • House

Water Heater Repair or Maintenance
Credentials
Background Check

Michael Fruetel

FAQs

  • What is your typical process for working with a new customer?

    Listening to my customers needs are key. Giving them what they want is my job. I provide them with respect and excellent craftsmanship. This applies to new or returning customers.

  • What types of customers have you worked with?

    I have worked with all typed of customers. Ranging from someone who needs their toilet unclogged to extensive kitchen and bathroom remodels. Do

  • Describe a recent project you are fond of. How long did it take?

    Doing the Bath Crashers episodes have been very rewarding. Those are not easy jobs to take on. I recently had to move an entire bathroom from one side of a bedroom to another. This involves completely moving pipe around, and not just moving a toilet 2 feet.