FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our company, we believe in transparency and honesty when it comes to pricing. That's why we offer upfront pricing for our services. While our prices may be higher than other companies, there are several reasons why this is the case. First and foremost, our upfront pricing includes all fees and charges associated with the service. This means that you won't be hit with unexpected charges or fees after the fact. We believe in being upfront and honest about the true cost of our services. Secondly, our pricing reflects the high quality of our services. We use only the best materials and equipment, and our team consists of highly skilled and experienced professionals. We take pride in our work and strive to provide the best service possible. Finally, our upfront pricing allows us to provide a level of service that is unmatched by our competitors. We are able to invest in the latest technology and equipment, and we are able to hire and retain the best talent in the industry. This means that you can expect exceptional service and results when you choose our company. In conclusion, while our upfront pricing may be higher than other companies, we believe that it is a reflection of our commitment to transparency, quality, and exceptional service. We invite you to experience the difference for yourself and choose our company for all of your service needs.
- What is your typical process for working with a new customer?
At our company, we take pride in providing exceptional home cleaning services to our customers. When you work with us for duct cleaning, dryer vent cleaning, or chimney sweep services, we follow a tried and tested process that ensures your satisfaction. First, we start by understanding your unique needs and requirements for the cleaning job. with an over the phone consultation. We will ask questions to understand your concerns, preferences, and expectations. This helps us tailor our services to meet your specific needs and allows us to provide you a quote.Next, we will schedule an appointment at a convenient time for you. We will do an assessment of the cleaning job. We use state-of-the-art equipment and techniques to identify any potential issues or challenges that may arise during the cleaning process.Once we have completed the assessment, we will provide you with a detailed explanation of the cleaning process, including the steps we will take to ensure your home is clean and safe. During the cleaning process, we take every precaution to ensure your home and belongings are protected. We use tarps and protective coverings to prevent any damage or mess, and we always leave your home in the same condition as we found it. Finally, we conduct a thorough inspection and testing to ensure the cleaning job has been completed to your satisfaction. We will also provide you with tips and recommendations to help you maintain the cleanliness and safety of your home. At our company, we are committed to providing exceptional customer service, and our proven process ensures that we always deliver on our promises.
- What education and/or training do you have that relates to your work?
Our team of professionals at Airriffic hold the highest standards when it comes to providing exceptional services for duct cleaning, dryer vent cleaning, and chimney sweeps. We have extensive education and training that qualifies us to handle any job, big or small. Our technicians follow the standards of National Air Duct Cleaners Association NADCA, which ensures that they have the necessary knowledge and expertise to perform a thorough and effective cleaning of your HVAC system. Additionally, we have invested in state-of-the-art equipment and techniques that are approved by the Chimney Safety Institute of America CSIA and the National Fireplace Institute NFI. This means that we can provide the most advanced and efficient cleaning and maintenance services for your chimney and fireplace. We understand the importance of keeping your home and family safe from potential hazards that can arise from a poorly maintained HVAC system or chimney. That is why we go above and beyond to ensure that our team is equipped with the necessary education, training, and technology to provide you with the highest quality services. Trust Airriffic for all your duct cleaning, dryer vent cleaning, and chimney sweep needs. Contact us today to schedule your appointment and experience the difference that our expertise can make for your home.