FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge $25 and hour with no minimum. Additional charges will include copies, postage. I will contact you prior to purchasing any certificates, etc. to make sure that is what you are looking for. I like to take a few minutes looking up your information to ensure that i will be able to complete your project. If I don't think I will be able to I will be upfront and suggest you find a researcher in your area.
- What is your typical process for working with a new customer?
I will be in contact with you either by email or phone. I will have several questions for you before I start. I will do a preliminary search to ensure I can complete the project you are asking to be complete. We will agree on how many hours you would like me to work on your tree. Once I have completed the hours I will contact you with what I have and if you want me to continue I will and if not then I will provide you all electronic copies of the work I completed and mail any hard copies if there are any
- How did you get started doing this type of work?
Is started over 20 years ago doing my family tree. Over the years I have worked on multiple sides of my paternal and maternal sides of the family. I have written 3 family history/genealogy books on my family.