FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give great group discounts for scheduling with neighbors, friends, or relatives nearby. We also give a discount for scheduling multiple services for the same day. Another discount is for frequency. Someone who cleans their windows or gutters three times per year will almost always pay less per time than someone who gets their gutters cleaned only once every year or two. We also have a monthly program where you can get your favorite windows cleaned every month at fraction of the price. So you always have that beautiful view all year round. The monthly window cleaning program is most popular among people who have a view of a pond, lake, or stream. We also have auto-pilot service programs so you can get all your home maintenance done without lifting a finger.
- What is your typical process for working with a new customer?
Once we receive the address and an email address, we can usually email an accurate written quote within 10 minutes. The customer then clicks accept or contacts us with questions. Then we schedule a day and time to come and do the work. We work with home owners, business owners, realtors, property managers, and other cleaning companies and our process is a little different for each type.
- What education and/or training do you have that relates to your work?
We are part of a large network of highly trained professionals and continue to learn and improve each year. We pay to be a part of this network so we can learn from the best professionals in the world. We also take safety seriously having meetings with our technicians on a regular basis.