FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At VHrestoration, we believe in transparency and affordability. We offer competitive pricing for all our services without compromising quality. Discounts may be available for repeat customers or large projects, and we are happy to work with your insurance company to minimize out-of-pocket expenses. No hidden fees—just straightforward pricing you can trust.
- What is your typical process for working with a new customer?
We start by understanding your unique situation and needs through a detailed consultation. Then, we provide a comprehensive assessment and a clear plan of action, including timelines and costs. Once approved, we begin the work promptly, keeping you informed every step of the way. Our goal is to ensure a smooth, stress-free experience from start to finish.
- What education and/or training do you have that relates to your work?
Vitalii, the founder of VHrestoration, brings over 25+ years of experience in restoration, construction, and cleaning services, supported by 300+ hours of IICRC-certified training in water damage restoration, mold removal, odor control, and more. His son Nikolii is a key part of our family-owned business, contributing with 115+ hours of IICRC training and expertise in restoration, construction, digital marketing, and business operations. Together with our skilled and dedicated team, we continually pursue ongoing education and use the latest techniques to deliver exceptional results.