FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am reasonable, punctual and go above and beyond my time. I do not charge a fee for the first initial visit. It is up to clients if they want to reimburse me for coming out the distance. I offer discounts to seniors and those who live close within a 2 mile radius from where I live. There are times I work with the client on cost. I also, offer a free day during the week for those who live within the 2 mile radius. I too have created gift certificates for pet sitting for those who wish to give as a gift for Christmas, birthdays and weddings for vacation planning. Most clients charge extra for Holidays, I charge the same rate of pay per visit, most of the time the client will leave a tip during Christmas which is greatly appreciated.
- What is your typical process for working with a new customer?
First I get the quote-talk with them by phone, personal email or sometimes thru Thumbtack. Then we schedule a meet and greet at the clients, on the first visit and get to meet with their fur babies to see if we are a match. I pretty much watch their temperament. Then I introduce myself and show the client documents I have created for Pet Sitting Requirements and a profile of me with my gigs and references. I explain my services. Sometimes it doesn't always work that way because they talk first. But I am personable with them and start talking about the last gig I did.
- What education and/or training do you have that relates to your work?
I want to take classes in EMT and Animal Communication. I have a way with animals, talk to them and they listen. However for the EMT classes, they only offer them for Firefighters, EMT staff because there are animals in need when there are fires or animals who are stuck in objects. I do administer meds (pill, liquid and needles). I also supply decals for the clients windows for the firefighters to help save the number of pets inside in case there is a fire. Also, volunteer for Can-Do-Canines which is a dog group for people with special needs. Not to mention various rescue groups as a volunteer and helping with benefits to help raise money for the rescue groups to house unwanted animals. I too have fostered and boarded my clients pets when in need and found homes in extreme crisis.