FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We bill for actual time and materials. The clock starts and stops at our shop. There is a 3% fuel surcharge added.
- What is your typical process for working with a new customer?
Site visit, provide the client with our move-prep guide, answer and questions, and provide our terms and conditions.
- What education and/or training do you have that relates to your work?
Former operations and office manager for the company. 8 years experience in the moving industry. I'd put my crew up against anyone's.