Ultra Clean Restore

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Mold services

Customer role

Responds in about 2 hours

Introduction

I am personally not into high pressure sales. I want customers to feel confident that they have hired our team. We follow the IICRC drying standards for water damage, fire damage, biohazard and mold remediation. Our company only offers testing through a third party as we consider doing the testing, and the work is a conflict of interest. Our service technicians use Xactimate which mirrors the insurance industry estimating software making this a faster transaction for our clients. It's important for our clients to remember we work for them not the insurance carrier. We document our workflow, utilizing technology and collaborate with our customers It is our desire to earn your trust, and receive a five star review at the end of the project

Overview

Hired 244 times

51 similar jobs done near you

Background checked

24 employees

11 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

Featured Projects

150 photos

Fire loss
Deck or Porch Remodel or Addition

Specialties

Mold services

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and value.

Very good 4.6

139 reviews

5

83%

4

7%

3

1%

2

2%

1

7%

Read reviews that mention:

Baylee M.

Oct 24, 2024

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Hired on Thumbtack

45 seconds after I posted for help I received a call (this was at 9 pm). Deborah was so nice and helpful and helped calm me down stating that our mold issue wasn’t as bad as it seemed. She gave fantastic advice and seemed to really care. I didn’t have her team come out and deal with the mold issue but if I do I will update the review. Thanks Deb!

Details: Inspection and testing • Mold removal • As recommended by professional • Have sore throat or persistent cough • Owner

Mold Inspection and Removal

Jenny D.

Aug 16, 2024

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Hired on Thumbtack

Deborah helped me get my mold issue under control in my basement. She was very knowledgeable and quick to respond. Would recommend!

Details: Inspection and testing • Mold removal • Have sore throat or persistent cough • Owner

Mold Inspection and Removal

B. O.

Jul 8, 2024

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Hired on Thumbtack

I didn’t actually have them out to do the work as they responded to my inquiry with first a msg through the system and then a follow up that took care of it . They take mold seriously and they will not do work ( expensive work) that you Can do for yourself if able .. It wasn’t a huge area but it’s expensive. I had no idea how to clean it up but they walked me through what to buy and how to do and also went as far as to tell me how to prevent it in the future . I’m on a budget as many are and i really appreciated her lending her knowledge free of charge . This company Is honest and will always get my business and any referrals… the least I could do is write a review. Thank you !

Details: Mold removal • No personal impact • Owner

Mold Inspection and Removal

Dave R.

May 13, 2024

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Hired on Thumbtack

Very responsive and honest! I'm a new home owner, and I called them to look at a mold situation in my basement corner. They came out the next day to inspect. They explained what the process would be, but also said it was a small enough area of mold that a big mitigation service was probably overkill, and it would be safe to clean myself. I appreciate them not trying to push a sale on me! Will definitely reach back out if the problem gets worse.

Details: Mold removal • No personal impact • Owner

Ultra Clean Restore's reply

Dave We always strive to act with the customers best interest in mind even if its not in ours. Please call if you have any questions. We are here to help

Mold Inspection and Removal

Martin A.

Oct 1, 2024

·

Hired on Thumbtack

The professionalism and candor were outstanding. They were honest, hardworking, and fair. I was glad to have UC helping me navigate a very frustrating situation.

Details: Inspection and testing • Mold removal • Property manager

Mold Inspection and Removal

Credentials

Background Check

Deborah Audrain

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We use the insurance industry software Xactimate. If you are filing a claim with your insurance this software mirrors their pricing.
What is your typical process for working with a new customer?
We start over the phone. We will do an free inspection and estimate.
What education and/or training do you have that relates to your work?
We are certified with the IICRC for water, fire, odor and carpet restoration. For mold remediation we are certified with the IOT. Deborah has had over 40 hours of training in BIO Hazard.

Ultra Clean Restore

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