FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"Fall Fest" Special: 10% off all orders through Nov. 30th. First time Thumbtack customer special: $250 off orders over $3,000 -must purchase BOTH material and install from Floor Coverings International. We also offer 0% financing for 12-months to qualifying customers.
- What is your typical process for working with a new customer?
The showroom comes to you, and we offer FREE in-home consultations. Our personalized process ensures you get the solution that is right for you. A quote will be provided for you on the spot. Once you are ready to order we will coordinate the installation and walk you through the process. We set clear expectations and deliver on our promises.
- What education and/or training do you have that relates to your work?
Linda the owner has over 20 years of renovation experience and has a keen sense of design. Because of this, she can help you make decisions that are perfect for your home and products you will love. Barb the office manager has a background in Commercial Interior Design. She will make the process as seamless as possible. Consider us trusted advisors with straightforward advice, excellent service, and fair, all-inclusive pricing.