FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All our consultations are free. We have 0% financing for 12- months plus up to $1,000 off on new floors. This special one time a year sale ends November 30th, 2024.
- What is your typical process for working with a new customer?
You schedule an appointment, and we show up with the samples, discuss what you are looking for, measure the area & make notes of special areas or items that need to be addressed, work up a price quote on the spot and even give you a couple options if you are looking at different types of floor. After the bid is signed we will get an installer scheduled. They will do the demo, repair (if necessary), install new product and clean up. Some products will need to acclimate to their new environment for a couple days.
- How did you get started doing this type of work?
Linda started with home renovations. Barb started in commercial interior design.