FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every job is unique and that means every bid is unique. I don't believe in "one size fits all" solutions because that just isn't practical and I don't want to set expectations that might not be met. I can tell you that I price fairly and don't bid low to win a job. I believe that quality and efficiency are well worth it.
- What is your typical process for working with a new customer?
I listen to the customer's needs, then help them select the products that are best for them. I offer sensible options that are geared toward how they will benefit most rather than what might COST the most. Above all, I strive to treat everyone professionally and courteously. I understand that there is a lot of trust involved in welcoming me into their home and I do my best to respect that.
- What education and/or training do you have that relates to your work?
Every year, I go through a minimum of 7 hours CE and certification workshop's from various manufacturers of building products. From cultured stone applications to roofing and siding certification I strive to stay up to date on the latest advancements and codes in the industry.