FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should have clear information about our pricing structure to make informed decisions. We aim for transparency, outlining any potential discounts available, any additional fees or charges, and the factors that might affect pricing variations. It's important for customers to understand what they're paying for, ensuring there are no surprises or hidden costs in the process. Additionally, we strive to offer fair pricing while delivering quality products/services, aiming for a balance that provides value to our customers.
- What is your typical process for working with a new customer?
Consultation: Discuss event details, preferences, and budget. Quotation: Provide a detailed quote for approval. Confirmation: Secure date and details with a deposit if needed. Design and Creation: Craft the balloon garland. Delivery/Installation: Set up the garland at the event. Follow-Up: Ensure satisfaction and gather feedback post-event.
- What education and/or training do you have that relates to your work?
Hands-On Experience: Years of hands-on practice and learning through trial and error have been our most significant training. Working on numerous events and experimenting with different designs has been our classroom.