FAQs
- What is your typical process for working with a new customer?
1. Communication and Understanding Your Needs: Hello! We are glad that you have reached out to us for help with cleaning your space. Let's start with you telling us what you need. We will listen carefully to your wishes and gather all the necessary information. 2. Assessment and Proposal: Once we understand what you need, we will inspect your property to accurately assess the scope of work. Then we will prepare a proposal for you, taking into account all your requirements and offering our best solutions. 3. Discussion of Details and Signing the Contract: We will discuss all the details of our proposal with you and clarify any questions. Once we ensure that everything suits you, we will sign a contract to officially start our collaboration. 4. Preparation for the First Visit: Before our first visit, we will carefully prepare everything necessary for the work. You won't have to worry about the details - we will take care of everything! 5. First Cleaning: When the day of the first cleaning comes, our team will arrive at a convenient time for you and carry out the work with maximum efficiency and quality. 6. Feedback and Adjustments: After the cleaning is completed, we will contact you to hear your feedback on our work. If something does not suit you or if you want to make any changes, we will be happy to accommodate them. 7. Regular Maintenance and Support: After a successful first cleaning, we will continue to maintain your space clean and tidy according to our agreements. We can always make changes or adapt to your needs as necessary. Our goal is to make your stay clean and comfortable as pleasant and worry-free as possible.