Authentic Air Heating and Cooling

$89/service call

estimated price

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Responds within a day

Introduction

Authentic Air Heating and Cooling is a Professional Owner-Operated HVAC Company. We Specialize in Emergency Heating & Cooling Repairs & Replacements. Because we’re owner-operated with less business expenses, we can be more competitive with our pricing than the bigger companies. With over 80 5-Star Google Reviews, have us save you money!

Overview

Hired 7 times

Serves Anoka, MN

Background checked

License verified

1 employee

6 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook

Featured Projects

31 photos

New Furnace Installation
Heating System Installation or Replacement
New Heat Pump Installation
Heating System Installation or Replacement
Install New 13 SEER AC
Central Air Conditioning Installation or Replacement

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.6

12 reviews

5

84%

4

8%

3

0%

2

0%

1

8%

Read reviews that mention:

Tera E.

5 days ago

·

Hired on Thumbtack

Responded at a fast pace. Came out and helped us figure out what the best next steps in our situation were.

Details: Furnace • No heat • Pilot light is out • Basement • Two-story building • House

Heating System Repair or Maintenance

John R.

Jun 12, 2019

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Hired on Thumbtack

Tim did a great job repairing my air conditioner. He was responsive, has a great attitude, is friendly and straightforward with pricing. He completed the work promptly. I would call Tim for any of my service needs and highly recommend him.

Details: Repair • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Chase M.

Jun 3, 2019

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Hired on Thumbtack

Great service and clearly a hard working company. Knowledge of the service provided was excellent and overall a phenomenal value. I recommend going with Fair Heating & Air LLC any day over larger and more expensive entities.

Details: Repair • Only warm air is blowing from the vents • Unit won't turn on or off • Outside • Outside • Townhouse

Central Air Conditioning Repair or Maintenance

Ilya Z.

Jul 24, 2020

·

Hired on Thumbtack

TL;DR --> Worked with Tim from Fair Heating and Air LLC. Not the best at responding and scheduling. Poor communication about price at times. Knowledgeable, polite, service call wasn't miserably expensive, and he got the job done. Long Version: I'll spare you the details about my interaction Twin Cities Duct Cleaning -and- Residential Heating and Air (same company, absolutely terrible). I had to diagnose myself that I was out of refrigerant, and that's where Tim from Fair Heating and Air LLC comes in. Tim comes in, runs a pressure test, and we find a big leak. It looks like someone jammed a chisel into the evaporator coil behind a grate. It was in a hidden, but easily reachable location once we found it. I was about to just solder the hole up. Tim said he had all the tools needed and he could do it real quick, but he neglected to mention that he would charge me $60 for those 5 minutes of work. Not the best communication about pricing there. Now we go to pressurize the system again and look for more leaks, but Tim runs out of nitrogen and needs to get more. I asked if it's a separate service call to come back again, and he said he would come back another day with more nitrogen without a separate service charge. It takes a week to get him back out again, because he wasn't responding to my messages. Tim comes back with more nitrogen for the pressure test, refrigerant to charge the system, AND he brings his backup set of pressure gauges. Normally you would pressurize the system for 20 minutes or so, and check if the pressure goes down. He says he can leave the backup gauges there for a few days, so we can do a longer, more thorough test. That sounds great to me! Good idea, Tim! He comes back out after 3 days, and the pressure is holding just fine. He recharges the system, and is happy to explain the process as he goes. Points to Tim for being knowledgeable and polite. Once he is done, he charges me for another service call because apparently I requested him to come out again. The whole thing could have been done on the first day if he didn't show up low on nitrogen, and it could have been done on the second time he came out if he didn't offer to leave his backup gauges there for a few days for a longer test. So again, we have some poor communication on those up-charges. With that said, Tim was very polite and helpful. I'm not an easy customer. I'm a career engineer, and I will definitely question you about the slightest misstep when talking about the flow of electricity or pressure gradients. Tim started off giving me the short version, and then explained in more detailed when I questioned further. So not the best at responding and communicating price, but he knew what he was doing and got the job done. Additionally, his service call is $90 instead of $200 which is what some others tried to charge me. From my experience in St. Paul, most HVAC companies out there are crooked. I would recommend Fair Heating and Air LLC to others in the area, simply because they live up to the name. They are fair, and that's darn good considering their competition.

Details: Repair • Unit won't turn on or off • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Jill L.

Jul 2, 2020

I’m definitely a satisfied customer! I walked into my house this hot July day and knew my AC wasn’t working. I knew I’d have to call someone as this was not a DIY project for this single mom. Tim, at Fair Heating and Air LLC, had me on the books before the end of day! Very quick and quality work! Great customer service- all at an affordable price! I’d recommend them to all my family and friends! Thank you so much!

Credentials

License

License Type: Mechanical Contractor (MN)

License verified on 1/3/2024

Background Check

Tim Schultz

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer custom quotes for each job, because no 2 houses are 100% the same. However we have very standard pricing and are competitively priced!
What is your typical process for working with a new customer?
Give us a call to discuss your heating or cooling situation. We do mostly repairs and replacements and depending on the situation we can offer emergency repair or installation services.
What education and/or training do you have that relates to your work?
HVAC-R Century College in White Bear Lake. Building Official Limited as a building inspector

Authentic Air Heating and Cooling

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