FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a variety of promotions and discounts available throughout the year. The amount of discount is typically seasonal (like fall and spring with the most savings ). However, we always offer military, first responder and senior citizen discounts.
- What is your typical process for working with a new customer?
We come out to the job site location to inspect and measure.95% of the time can leave a written proposal on site. If the customer and company both agree that we are a good fit for each other, then typically we ask for a deposit (unless you are financing), then we start to build the job(behind the scenes stuff, homeowners don't have to worry about) , get materials ordered and schedule install. We are well known for having a solid installation process.
- What education and/or training do you have that relates to your work?
Variety of certificates, awards and achievements plus over 30 years experience. To mention some, we are a preferred contractor via Anderson & Pella Windows. We are an Owens Corning and CertainTeed Roofing Preferred Contractor & consistently ranked #1 in Northern Macomb and Oakland County for window installation.