FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
One-Time Deep Cleanings or Move In/Out Services are charged on a hourly basis and we use 3 hours as a minimum starting estimate. If your home takes less than 3 hours, we will only charge you for time spent. Recurring Cleanings & General Cleanings are based on many factors. Size, Scope, Time.
- What is your typical process for working with a new customer?
When a potential client calls for the first time, we highlight with questions as to what it is that they are looking for, needing, concerns etc. We always set a consultation prior to giving any price or building a personalized check list. We strive to make our services about our clients. Our goal is to educate each and every one of our clients in away that the level of trust and competence cannot be matched.
- What education and/or training do you have that relates to your work?
I Have been in the Industry since 2007. I have learned mostly from my clients. Understanding their wants, needs, likes and dislikes. Then taking that information and incorporating it to compliment our culture, systems and service. Certified as a Journeyman Textile Cleaner by the Institute of Inspection Cleaning and Restoration Certification.