FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fee will be applied to appointments made using the Instant Booking Option here on Thumbtack. Fee will be applied to appointments made without a walkthrough consultation. Fee applied to all homes with pets. We have a loyalty points program for repeat customers. Ask for details!
- What is your typical process for working with a new customer?
We recommend scheduling a walkthrough/consultation prior to the first cleaning to get a clear understanding of the potential clients’ needs and see the condition of the property. Estimates for services and appointment availability are given at the end of the walkthrough.
- What education and/or training do you have that relates to your work?
15+ year’s combined experience from a 4 Diamond Hotel and a Michigan Ranked Top 5 Hospital.