Home Hero LLC

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Customers rated this pro highly for professionalism, work quality, and responsiveness.

Read reviews that mention:

• fix・85

• dryer・54

• repair・51

• problem・51

• issue・45

• dishwasher・39

• appliance・37

• part・36

• washer・30

• diagnosed・21

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Andrea M.

Jan 23, 2025

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Hired on Thumbtack

Hired on Thumbtack

I requested a service call for my dishwasher on Tuesday evening. Derek from Home Hero LLC reached out to me via phone minutes after my email request. We scheduled a time for him to come to my home the next day. The normal expectation when I am having work done, or expecting a delivery, is that most of my day will be spent waiting for whomever to arrive within a certain time window. In most cases, it’s usually later than the window, but I have learned to temper my expectations. This was not the case with Derek from Home Hero LLC. He reached out to me via text, my preferred contact method, and let me know that he was ahead of schedule and that he was able to arrive earlier if that worked for my schedule. It did, and he arrived exactly at the agreed upon time. Derek was professional and knowledgeable when assessing the situation with my dishwasher. He throughly checked my dishwasher. He also gave me some great maintenance tips. He let me know that should any problem arise, that he could return within the next 30 days to check it out with no additional fee. I highly recommend Home Hero LLC and would not hesitate to contact them in the future should I need any additional appliance repair, or service. I especially appreciated the speedy response to my initial inquiry, the communication, and respect for my time. I feel like many businesses miss the mark on those points, so it was really great to have such service! Thanks again!

Details: Dishwasher • LG • Residential

Appliance Repair or Maintenance

Carol H.

1 month ago

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Hired on Thumbtack

Hired on Thumbtack

Derek provided two options to repair my washer. Option one was to buy parts that would cost $500 or more or buy the main part that is causing the issue on Amazon which should buy me some time before I need to buy a new one. He researched the part number and shared it. I would definitely have him service my appliances again.

Details: Washer or dryer • Maytag • Residential

Appliance Repair or Maintenance

Justin M.

4 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Derek was able to correctly identify the issue with my dryer within seconds just by turning it on and listening. He’s the dryer whisperer! It only took him 30 minutes to get the job done, if I ever have any other appliance issues, I know who I’m calling.

Details: Washer or dryer • Maytag • Residential

Appliance Repair or Maintenance

Kate D.

3 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Derrick is responsive and professional. He came quickly and got my stove working again. Would definitely hire again if I have an appliance that needs a repair.

Details: Oven or stove • Samsung • Residential

Appliance Repair or Maintenance

Stephfonie a.

Feb 22, 2025

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Hired on Thumbtack

Hired on Thumbtack

I had a dryer that wouldn’t spin. Home hero was very professional, he took one look at the dryer and knew what could be wrong with it . It took him 30 min to take the dryer apart and fix the issue. I will definitely be reaching out for future repairs

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance