FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our quoted price is our final price, and includes all material and labor cost needed to complete the project. Ask about our discounts for first time customers.
- What is your typical process for working with a new customer?
New customers will receive a free in-home design consultation, where Floor Coverings International will measure the project space, show the customer product options, answer questions and provide a quote. Floor Coverings International will manage the project from start to finish, and ensure that the customer is 100% satisfied with their new floors.
- What education and/or training do you have that relates to your work?
Floor Coverings International employees receive hundreds of hours of training ranging from production knowledge, installation processes and customer service.