FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 5% senior discount, discount also applies to returning customers and customers referred to us.
- What is your typical process for working with a new customer?
Receive a lead, schedule an introductory call ( applies to cases without proper/limited job description), assessment, provide estimate, project execution, mark project as Completed/Not Completed, inform customer on next step, payment step. Once these steps, customer may receive a review request. We often setup a follow up call to ensure customers satisfaction.