FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Typically a home visit to check in on your dog or to feed them is $22 per visit, and we can do up to 4 visits per day. A stay at our place is a flat fee of $45 per day, and we keep a very low number of dogs: typically no more than 4 or 5 during busy times and maybe 1 or 2 dogs when it is quiet. We are kennel-free, have an obstacle course and treadmill. This is a home environment, not a kennel. We make our own, organic dog food which includes vital nutrients such as organic beef, low mercury fish, oregano for anti-viral properties, turmeric for inflammation, fresh organic veggies, pumpkin, anti-oxidant berries, omega 3-6-9, among other nutrients.
- What is your typical process for working with a new customer?
Typically we set up a meet and greet and determine the client's needs. The meet and greet is a free process. I usually suggest that the dog comes to the house twice before he/she is actually boarded here. It makes for an easier transition for everyone.
- What education and/or training do you have that relates to your work?
Yes, we always keep abreast of the latest trends...but when it comes down to it, you really just have to listen to the client's needs, understand what their dog really requires. I have a Masters Degree in Archaeology from Wayne State, but never went for my PhD. I started the dog boarding business while putting myself through school....and I ended up enjoying taking care of dogs so much. I still do archaeology on the side, but the dog business is my primary vocation now.