FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am always willing to talk price.
- What is your typical process for working with a new customer?
I like to get to know the group and create a program that best fits the individual needs.
- What education and/or training do you have that relates to your work?
I have 25 years experience in customer service at the University of Michigan; I have a Masters Degree in Communication from Eastern Michigan University. Program offered: Listening, how to deal with difficult people, and how to build team work.