FAQs
- What is your typical process for working with a new customer?
We will schedule an appointment at the client's convenience, have a specialist come out to meet the customer and perform an estimate of their project, return with a quote reviewing the work scope and timeline, contract the deposit, perform a selections meeting to confirm color or materials selections and have them ordered, perform a safety check with the crew prior to starting the project, then finally a project manager will schedule a start date to have a crew begin, continue, and complete the project scope.
- What education and/or training do you have that relates to your work?
We are licensed contractors and EPA licensed lead renovators (homes older than 1978).
- What advice would you give a customer looking to hire a provider in your area of work?
Determine how quickly they can get the project done, understand service level agreement, understand warranty terms, speak to references, see how quickly they return the quote to you, see what type of materials or products they use, see portfolio photos of their past work.