FAQs
- What is your typical process for working with a new customer?
1. Initial Consultation: We discuss your needs and concerns, either over the phone or in person. 2. Site Inspection: A representative visits your property to assess the situation and identify any issues. 3. Free Estimate: After the inspection, we provide a detailed estimate outlining the recommended solutions and costs. 4. Review and Adjust: We discuss the estimate with you, making any necessary adjustments based on your feedback. 5. Schedule Work: Once you’re ready to proceed, we schedule the work at a convenient time for you. 6. Completion and Follow-Up: After the work is done, we ensure you’re satisfied and provide any necessary maintenance tips.
- What types of customers have you worked with?
1. Homeowners: Individuals looking to protect their homes from water damage or mold, especially in areas with high groundwater levels or heavy rainfall. 2. Real Estate Agents: Agents seeking solutions for properties with existing moisture issues to improve marketability. 3. Landlords and Property Managers: Those managing rental properties may need waterproofing solutions to maintain their investments and ensure tenant satisfaction. 4. Builders and Contractors: Professionals involved in new construction who want to incorporate waterproofing measures in their projects. 5. Commercial Property Owners: Businesses that need to protect their basements or lower levels from water damage. 6. Historical Building Owners: Owners of older structures looking to preserve their properties while addressing modern waterproofing needs.