FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Epic Floors – Licensed, Insured & Committed to Quality! At Epic Floors, we specialize in carpet, laminate, vinyl, and hardwood installation, and we GUARANTEE to beat any big-name competitor’s price! We believe in offering transparent and competitive pricing with no hidden fees. Our free in-home estimates ensure you get an accurate quote, so there are no surprises down the line. Plus, we provide special pricing for seniors, first-time home buyers, property managers, investors, and real estate professionals. We are committed to beating big-box store prices while delivering superior service and quality. When you choose us, you're choosing value, reliability, and personalized care. Enjoy up to $500 off installation with a minimum purchase! Found a lower quote? We’ll match it AND take an EXTRA 10% OFF or more!
- What is your typical process for working with a new customer?
Our process begins with a free in-home estimate, where we bring flooring samples, take measurements, and discuss your needs and budget. After selecting the right flooring, we provide a detailed quote. Once approved, we schedule installation at a time that works for you. Our professional team ensures a smooth, high-quality installation, followed by a final walkthrough to ensure your complete satisfaction.
- What education and/or training do you have that relates to your work?
We have years of hands-on experience in flooring supply and installation, working with a wide range of materials, including carpet, vinyl, laminate, and hardwood. Our team stays updated on industry best practices and installation techniques to ensure precision and durability in every project.