FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope and complexity of each project, and we strive to offer fair, transparent rates with no hidden fees. For projects over $3,000, we offer a discount starting at 5%, which increases as the project cost grows. The discount can go up to 15% for larger projects. This discount will be clearly outlined in the detailed estimate we provide before starting any work, ensuring you have a full understanding of the cost from the beginning. We focus on delivering high-quality results, and if any changes or unexpected issues arise during the project, we’ll communicate them with you promptly.
- What is your typical process for working with a new customer?
When working with a new customer, we start with an initial consultation to discuss the project in detail and understand your needs and vision. From there, we propose an estimate for labor only, so you can evaluate if our pricing fits your budget. Once you’re comfortable with the labor estimate, we then have a follow-up conversation to get a clearer idea of your preferences and any specific materials needed. After this discussion, we provide a final estimate that includes both labor and materials (if necessary). Once everything is agreed upon, we’ll schedule a start date and begin the work. Throughout the project, we keep open communication to ensure everything is progressing as planned. If any changes or unexpected issues come up, we’ll discuss them with you right away to keep everything on track. Our goal is to ensure a smooth and successful project from start to finish.
- What education and/or training do you have that relates to your work?
Gabriel has over 7 years of hands-on experience in building and carpentry. His expertise in craftsmanship ensures high-quality results and attention to detail. As for myself, Chloe, I hold a degree in design, which allows me to bring a creative and strategic approach to all our projects, ensuring they are both functional and aesthetically pleasing. Together, our combined experience and education provide a solid foundation for delivering exceptional results.