FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in providing transparent and competitive pricing to our customers. Our pricing includes clear details about materials and labor, so there are no surprises. Custom orders or emergency services may incur additional costs, which we’ll always discuss upfront. With options to fit your budget and no hidden fees, you can trust us to deliver high-quality services at a fair and honest rate.
- What is your typical process for working with a new customer?
It begins with a stress free consultation, where we discuss your needs, preferences, and budget. The estimates are always free and we provide a clear and detailed estimate, outlining all costs. Once approved, we schedule the project at a time that works best for you. Throughout the process, we maintain open communication to keep you informed and ensure your satisfaction.
- What types of customers have you worked with?
We’ve had the privilege of working with a wide range of customers, including homeowners, contractors, business owners, and property managers. From commercial projects like custom glass installations and storefronts to smaller repair and replacement garage door, window, glass, and door projects for the residential market. Whether it’s a small repair or a complex project, we take pride in tailoring our services to meet the unique needs of each customer and delivering exceptional results every time.