FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to pricing, our goal is to offer fair and competitive rates to all our clients. Unlike standardized pricing models, we understand that each property is unique, with its own set of features and requirements. That's why we conduct a thorough assessment of your property before providing a personalized written estimate. This ensures transparency and accuracy in our pricing, tailored specifically to your needs. Additionally, we are committed to offering discounts and special offers whenever possible, so feel free to inquire about any available promotions. At Garden Guys Landscaping, your satisfaction is our priority, and we strive to deliver exceptional service at a price that works for you.
- What is your typical process for working with a new customer?
When initiating work with new customers, our process begins with a thorough site visit. This allows us to meet with the client and conduct a comprehensive walk-through of the property. We understand that each site has its own unique features and that every client has specific requests, which we always strive to accommodate. By physically assessing the property in person, we can accurately understand its layout and any potential challenges or opportunities. Following the site visit, we prepare a detailed estimate of the costs involved, as well as a landscaping design plan if applicable. We are committed to transparency and collaboration, so any details can be adjusted according to the client's preferences. Once the estimate is agreed upon, we discuss potential start dates for the work. Throughout this process, our priority is to ensure clear communication and alignment with the client's vision. By taking the time to understand their needs and expectations, we aim to deliver results that exceed their expectations and create a landscape they can truly enjoy and appreciate.
- What education and/or training do you have that relates to your work?
My educational background includes a degree in Environmental Engineering from the University of Maine Orono, providing me with a strong foundation in environmental principles and practices. This knowledge enables me to offer environmentally friendly lawn treatments to our clients, ensuring that our services align with sustainable practices. Furthermore, our team takes pride in creating pollinator gardens that go beyond aesthetic beauty. These gardens are thoughtfully designed to not only showcase vibrant flowers and greenery but also serve as habitats that attract a diverse range of birds and bees. By fostering biodiversity and supporting pollinators, we contribute to the health and balance of the local ecosystem while creating landscapes that are both visually stunning and environmentally beneficial.