FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies depending on the amount of hours booking. A Travel fee applies for services rendered more than 20 miles from business location (Waldorf, MD 20602). If contacting me directly where a automatic quote is generated, the travel fee is not included in the automatic quoted price. Once I reply and calculate the distance/mileage/zipcode where your event will be held, the travel fee will then be added if your event is held more than 20 miles from Waldorf, MD 20602.
- What is your typical process for working with a new customer?
Process is as followed: Step 1- Decide if you will like to proceed with booking after receiving quoted price. Step 2- Provide your booking details (Name, phone number, email address, time and date of service, address where service is needed). Step 3- A contract/invoice will be generated and emailed to you which will be electronically signed. Step 4- Pay your deposit or full payment within 48 hours of receiving contract. Step 5- A receipt will be emailed to you for your purchase. step 6- You're all set and booked for your event! (All inquiries, signing of contract, and payments can be all done virtually).
- What education and/or training do you have that relates to your work?
I have a degree in Applied Science through major of Graphic Design.