KMA Property Management, LLC

Kate, I think a big part of the issue here is a miscommunication between you and your husband. The items you stated we were hired to fix/repair is clearly not on our work scope. We never replaced windows at your property and the work scope called for us to repair your screen door. We completed every item on the work scope agreed to by your husband. In addition, we took care of a few items that were not on the work scope at the request of your husband at no charge. I have even offered to refund the cost of a door replacement to you as a gesture of good faith. Kate the cost of the scope of work you stated isn't even correct. I understand you perception is we didn't finish the job correctly but before you blast someone publicly it is appropriate to have all of the facts straight before you do that. Again, as a good will gesture I am willing to refund the cost of the screen door as that seems to be what you are upset about. Let me know how you would like to proceed as you have all of my contact information