FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in providing fair and transparent pricing tailored to the unique needs of each project. As such, our pricing is determined on a case-by-case basis, taking into account factors such as the size of the project, materials used, and complexity of the work required. We understand that every customer's needs are different, and we strive to offer competitive pricing that reflects the value of our craftsmanship and the quality of our service. Rest assured, we are committed to working closely with you to provide an accurate and detailed estimate that aligns with your budget and expectations.
- What is your typical process for working with a new customer?
1. Initial Consultation: We meet with the customer to discuss their needs, vision, and budget for the project. 2. Site Evaluation: We visit the site to assess the space, take measurements, and identify any challenges. 3. Proposal & Estimate: We provide a detailed written estimate outlining costs, timeline, and scope of work. 4. Design & Planning: We collaborate on design choices, offering guidance on materials and layout. 5. Contract & Agreement: Once the proposal is finalized, we sign a contract to confirm the details and timeline. 6. Execution: Our team begins the work, keeping the customer updated throughout the process. 7. Final Inspection & Payment: After the project is complete, we perform a final inspection and address any concerns before finalizing payment.