FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Twin mattress cleaning- $79 Queen mattress cleaning- $89 King mattress cleaning- $109 California King mattress cleaning- $139 - Rug cleaning $2.00 per square foot. If it needs to be picked up by us it's $149 + $4.00 per square foot. - 2 seat love seat cleaning- $79 3 seat love seat cleaning- $89 4 seat couch cleaning- $139 5 seat couch cleaning- $179 6 seat couch cleaning- $229
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with understanding their unique needs and goals. I start by building rapport and actively listening during an initial consultation, which allows me to identify their challenges and expectations. Next, I provide clear and transparent communication about the solutions I can offer, tailoring recommendations to their specific requirements. Throughout the process, I ensure they feel supported by addressing questions promptly and providing updates. By focusing on excellent service and maintaining open communication, I aim to foster trust and create a positive experience that sets the foundation for a long-term relationship.
- What education and/or training do you have that relates to your work?
We have received specialized training in professional carpet cleaning techniques, including the use of industry-standard equipment and eco-friendly cleaning solutions. We stay updated on best practices for stain removal, fiber care, and deep-cleaning methods to ensure that we deliver high-quality results for every customer. Additionally, we've gained hands-on experience through IICRC, CCT, UFT, and CRI seal of approval