FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No matter the situation, we are here to Help. With 24 Hour Service and Up-Front Pricing you can set your mind at ease and let the Professionals handle it from here. Our Work is backed with a 100% Customer Satisfaction Guarantee and our Qualified Technicians are trained and encouraged to Help Save You Money.
- What is your typical process for working with a new customer?
When working with a new customers, our process is pretty straightforward and to be as helpful as possible. Here's what you can expect: Understanding your needs and concerns. Our technicians will start by asking or clarifying any questions or concerns to ensure we fully understand what you’re looking for. From there we will look into providing solutions or Information based on your input, we will share accurate, concise, and actionable solutions. If your request requires problem-solving, or specific guidance, we will work with you in finding the best solution to your problem.
- What education and/or training do you have that relates to your work?
Our company actively invests in its employees by providing ongoing training programs to help them acquire new skills, improve existing knowledge, and develop their careers within the organization, ensuring they stay updated with industry standards and can perform their roles effectively.