FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the high-quality, professional cleaning services we provide. We are fully insured, and our trained staff ensures that every job meets the highest standards. Prices vary based on the size of the home, the level of cleaning required, and any special requests. We provide upfront, transparent pricing with no hidden fees. For recurring customers, we offer discounted rates to ensure ongoing cleanliness and convenience. If you’re looking for a reliable, top-tier cleaning service that values quality over shortcuts, we’d love to assist you!
- What is your typical process for working with a new customer?
Our process is designed to be seamless and stress-free for our customers: 1- Initial Consultation: We start by understanding your cleaning needs, home size, and any special requests. This can be done via message, call, video call or a quick in-person visit if needed. 2- Customized Quote & Scheduling: Based on your needs, we provide a transparent, no-obligation quote. Once confirmed, we schedule your cleaning at a convenient time. 3- Professional Cleaning: Our trained and insured team arrives on time, fully equipped with high-quality cleaning supplies. We follow a detailed checklist to ensure every area is spotless. 4- Feedback: If you’re available, you can do a quick walkthrough to ensure satisfaction. We also welcome feedback to keep improving our service. 5- Ongoing Service (Optional): For customers who want regular cleaning, we offer discounted rates for weekly, bi-weekly, or monthly services. Our goal is to provide a hassle-free, top-quality cleaning experience that gives you peace of mind!
- What education and/or training do you have that relates to your work?
Our team is professionally trained in industry best practices, including efficient cleaning techniques, the safe use of cleaning products, and customer service excellence. *Bonded and Insured *PCT Training *Speed Cleaning Certified