FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I must say up front that it is most difficult to price a job sight unseen mostly all professional never price a job without seeing it, so my price is only an estimate. When I come out to your home to do a walk thru I will give you a final price. However, I will try to stick as close as possible to my quoted price, I have gotten generous tips from the home owners that really appreciate the work being done, thanks in advance for your understanding in this matter
- What is your typical process for working with a new customer?
I like to talk to the customer on the phone first, I will not come to your home without talking to you first, usually scammers will not have a ligetimate number to communicate from ,my husband always comes with me as he assures my safety depending on the size of the job I have three girls that work with me. I will always give you a definite price prior to starting the job so you will not have to worry about being surprised.
- What education and/or training do you have that relates to your work?
well,I haven't been to cleaning school 🙂 but I have had extensive training in dealing with people, I have been a part of a theocratic training school for over 50 years I will tell you about that when we meet. that school, teachers me to be a good listener this has helped me to communicate with people, I not only hear what a person says but I especially hear what they are not saying, this has helped me with my cleaning business.