Moonlight Systems

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Introduction

We’re not the biggest or smallest but a custom solution for your everyday needs. Empowered by our skills to support our clientele now and for the future. Locating a tech professional is difficult. Our success didn’t happen overnight. It started with a small operation and customers taking a chance. In the end, it paid off with customer satisfaction of our services and custom solutions for our clients needs. Each customer experience is different. Your wants vs. your needs. A small and effective blueprint for your IT infrastructure. Budget friendly and reliability is the standard. Learning more of the customers’ needs before they speak is the goal. Our journey starts with you. In 2020, we received calls for support due to covid. From small IT assistance to rebuilding IT infrastructure via Cloud Support Systems to Wifi connectivity issues. The calls came and business grew. We answered and now we’re Moonlight Solutions.

Overview

Hired 9 times

Background checked

2 employees

4 years in business

Payment methods

This pro accepts payments via Credit card, PayPal, and Venmo.

Featured Projects

10 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

7 reviews

5

100%

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Read reviews that mention:

Mark B.

Jul 15, 2022

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Hired on Thumbtack

Installed 2 in-ceiling speakers in a 20ft ceiling. Wayne hooked me up!! EXTREMELY good quality job. He was also super professional and showed extreme attention to detail. I’m looking forward to working with this company again!! I HIGHLY recommend them.

Details: Speakers • No, I do not need to conceal wires/cables • Drywall • Yes, I already own all the equipment • Residential

Home Theater System Installation or Replacement

Adrienne E.

Sep 8, 2021

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Hired on Thumbtack

Dawayne was incredibly knowledgeable about the product, installation and how to get maximum impact out of the product. I highly recommend him for any installation!

Details: Not sure, need professional's help to decide location • Speakers • In-wall speakers • Yes, I need to conceal wires/cables • Drywall • Yes, but I will need guidance from the professional • Residential

Home Theater System Installation or Replacement

Sheree C.

Aug 16, 2021

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Hired on Thumbtack

Wayne was an ABSOLUTE GEM! Of course the usual, punctuality, professionaliasm, covid prepared, responsiveness, things you Expect for your money he provided. However, he went above and beyond these with a SMILE. I had three TVs which needed to be wall mounted, one challenging 65" over the fireplace which required drilling into brick. One in the bedroom where Comcast had not installed correctly, as there was not enough cord for him to put into the wire covers with the other cords. Wayne OFFERED to completely dismantle Comcast's shotty work and rewire to be able to have all of the cords enclosed in the cover. I was Amazed! For all three he carefully measured and made sure I was satisfied with the position before he drilled holes in my walls and brick. I was very appreciative of his attention to detail, and making certain they were placed Exactly where I wanted them. He even happily held the trash can for me when I asked if I could perform some quick dusting before installing the tv over the fireplace! He also helped me properly screw in some window blinds I was having difficulty with. WHO DOES THAT?! Not once did he request my assistance lifting Anything. I was concerned about this, as other reviews I've read stated people were satisfied with other companies work, but needed to help them with some lifting. I was so pleased with Wayne's craftsmanship, that I hired him ON THE SPOT for a future project! If I was able to rate Moonlight a 10 for the Value and Quality of work compared to the Cost, I DEFINITELY would!!! Thank you very much!

Details: Wall mount above fireplace • Brick, concrete, or stone • No, would like the professional's help in selecting a mount or stand • Tilt • Cable/satellite box • Not sure, need professional's help to determine

TV Mounting

Kelly R.

Mar 4, 2022

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Hired on Thumbtack

Wayne was awesome! We hired another company who botched the job and he came out the same day to remount our tv! He was super polite and we appreciated his professionalism and knowledge. Would definitely hire again!

Details: Wall mount • Drywall • Yes, already have a mount/stand • Tilt • Cable/satellite box • Sound bar

TV Mounting

Ben k.

Nov 30, 2021

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Hired on Thumbtack

He was outstanding on time and very new exactly what kind of wall I had did the job and cleaned after he finished

Details: Wall mount • Not sure, need professional's help to determine • Yes, already have a mount/stand • Swivel • None

TV Mounting

Credentials

Background Check

Dawayne Jacobs

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is very reasonable compared to market rates. Any additional work outside of the project will be discussed prior to any work being performed to ensure we're on the same page.
What is your typical process for working with a new customer?
For new customers, usually we do a consultation or a phone call so we can get all of the requirements for the project. We then provide a quote on the spot or via email depending on scope.
What education and/or training do you have that relates to your work?
We have 15 years of IT support along with AV experience. Experience includes government, private sector, and broadcasting.