Closet Factory Baltimore

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Project description

Purchased closet organization or shelving system

Responds within a day

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About

Serving Baltimore Metro and surrounding areas. Together we work on a design that provides you with more space that is both well organized and stylish. Request a free in-home design consultation on the spaces you want optimized. As a regularly 5-star rated Business, we’re devoted to providing excellent customer service and exceed expectations. We want to earn your future business when you need our services again and help your friends and family when they need our services. Our focus is quality; we will take the time to make sure you are satisfied and 100% happy. We are committed to delivering superior results that stand the test of time. Schedule with us today and let us leave a lasting impression of quality and get the job done quickly!

Overview

Hired 1 time

Serves Middle River, MD

Background checked

13 employees

6 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Services offered

Project description

Closet features

Hanging storage

Handbag storage

Shoe storage

Tie and belt rack

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Excellent 4.9

28 reviews

5

96%

4

0%

3

0%

2

0%

1

4%

Read reviews that mention:

Sade A.

Jan 8, 2026

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Hired on Thumbtack

From start to finish, this company was exceptional! Sarah held my hand through this investment for our house and was truly an angel in such a chaotic time for my family since we’d just purchased our first home. She was transparent, fair, responsive, thorough and really just a gem to work with all around. The installation team was simply wonderful! They were kind, diligent, and quick. I have zero complaints and hope to work with them again for my living room project.

Details: Bedroom • Expand the closet • Improve storage • Lighting • Built-in shelving • Clothing rod and/or hooks • Home • No existing plans, but have a good idea of what I want

Closet Factory Baltimore's reply

Thank you for the beautiful review. We are so pleased to hear that you are enjoying your new space. We are also very happy to hear that you connected so well with your designer Sarah. We look forward to helping you in the future with any organizational project you may have. Thank you, Closet Factory Baltimore

Closet Remodel

Terri W.

Oct 29, 2024

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From Google

Closet Factory Baltimore's reply

Karen M.

Jul 31, 2024

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From Google

Our installer, Mike, was a whole Godsend. He did such a phenomenal job. We are so happy with how everything turned out. We did have some delays in arrival for certain doors and glass, but overall the job was executed perfectly. Keep in mind if they disassemble your current closet, all they do is patch. No sanding or repainting so if youre not having backing put in, it is ideal to repaint yourself before they install.

Closet Factory Baltimore's reply

Thanks for the kind review Karen. We are happy to hear that you’re pleased with your finished product and thank you for including that advice to potential future customers regarding their walls.

cheryl M.

Mar 29, 2024

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From Google

From submitting a request to have info, to Trish setting up an appt almost immediately after a phone call, to her coming over to the house, checking both closets and making recommendations as well showing what we could do it was effortless, easy and simple. After reviewing the new look of a potential closet and discussing changes or any other ideas we talked price and timeframe and I was sold. Being a local company and Trish being a neighbor close to us it just felt right. We said yes and scheduled a time! I had questions and Trish was always around to answer via text or a call.Install was effortless and the installers were very respectful and professional yet friendly. They made sure I was pleased with the end fairly and answered any questions before they left after a long day of installing two closest for us.I absolutely love our new closets. They are amazing and I can say if you want to have a new closet reach out to them and ask for Trish!

Closet Factory Baltimore's reply

Cheryl, we very pleased that you are happy with your finished project. Thank you for the kind review.

Dan E.

Feb 16, 2024

•

From Google

Closet Factory Baltimore's reply

Credentials

Background Check

Donald Knapp

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the scope of the project and the choices the client makes regarding material color and accessories. Our designers will be able to guide clients within their budget. Monthly discounts and promotions are available.
What is your typical process for working with a new customer?
A designer will visit a new customer in their home, measure the space for the project, design the project and present a 3D rendering along with pricing.
What education and/or training do you have that relates to your work?
All of our employees go through an extensive design and software training prior to working with clients to ensure the best possible experience.