FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Call for approximate pricing. “Mobile Service Charge” applied based on service location, time of day/night and urgency. 10% off 1st time customer, $5 off Referal bonus for your next service and your Referal’s current service, 15% off military/senior 60+. Monthly service specials exclusive to MKL members only.
- What is your typical process for working with a new customer?
Gather information, assess the problem/concern, agree to cost, prompt arrival, exceptional workmanship & customer service, collect payment.
- What education and/or training do you have that relates to your work?
I am a member of the ALOA Security Professionals Association; a well respected and trusted locksmith organization known across North America. Through this organization I have studied the intricacies of the various Locks, hardware, installation processes , lockouts and more.