FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a flat rate that includes parts in most of the times, for example if it is a small part that needs to be replaced such as capacitors, relays, HSI, flame sensors, etc.
- What is your typical process for working with a new customer?
customers normally call me and tell me their issues, I ask them questions to better understand their situation and for me to have a better idea of what I might be dealing with, then I provide an expectation of what the time frame might be for me to fix that issue and how much it might cost.
- How did you get started doing this type of work?
because of COVID, I used to be a check casher at a local store but when Covid hit, I lost hours so I decided to study and prepare myself for somthing else and that's how I started stuying and now working HVAC