HTS - PC & Network Services

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Introduction

Led by CJ, an experienced IT professional with a passion for solving complex technical issues, our tech support team delivers fast, reliable solutions for both residential and business clients. We pride ourselves on providing same-day or next-day service to get your technology back up and running as quickly as possible. Our wide range of services includes: • Virus, Malware, Spyware, and Adware Removal – Keep your devices safe with our thorough removal process. • WiFi Slowness & Connectivity Troubleshooting – Stay connected with fast, stable internet. • Desktop and Laptop Repair – From hardware to software, we diagnose and fix issues quickly. • PC Tune-Ups – Boost performance and extend your computer’s life with our tune-ups. • Hardware & Software Installations – We make installations and upgrades hassle-free. • Network Setup and Troubleshooting – We install and optimize both wired and wireless networks. • Small Business Consulting – Improve productivity and streamline operations with our expert advice. • VoIP Implementation – Cut costs and improve communication by switching to VoIP. • Custom Computer Builds – Build your dream machine with our guidance. • One-on-One or Group Training – We offer training for all ages, with senior discounts available. • Windows, Linux, and Mac OS Installation – We handle installations and configurations for your systems. If you don’t see a service listed, don’t worry—just ask! Our team is always ready to help, and we offer free advice and consultations. Our Promise: Since 2000, CJ has led the team with a commitment to fast, effective service. Whether you need same-day or next-day help, we’re here to provide timely solutions. From preventive maintenance to emergency repairs, our 24/7 support keeps your tech running smoothly. Get in Touch: Don’t wait until the problem escalates—reach out today! Request a call or message us, and we’ll get back to you ASAP to discuss how we can help.

Overview

Current Top Pro

Hired 162 times

Background checked

1 employee

25 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Featured Projects

80 photos

Computer Repair - Bethesda 2024
Computer Repair
Fix Wi-Fi Dead Spots to Boost Signals
Network Support Services

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

109 reviews

96%

Read reviews that mention:

Styliani s.

Nov 26, 2024

Hired on Thumbtack

CJ undertook an immense task with grace, patience and expertise. He went above and beyond to do the job right. He is extremely knowledgeable and honest. Highly recommended professional. We will ask for his services again. Thank you, CJ.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Rod Q.

Nov 17, 2024

Hired on Thumbtack

CJ is very professional. He arrived on time. listened attentively, and began analyzing my problem. He also helped me setup my new computer transferring all it's data and programs. I highly reccommend his services.

Details: PC • Desktop • Virus or malware • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you for your kind words and recommendation! I’m glad I could help with your computer setup and resolve the issue. It was a pleasure working with you, and I’m always here if you need any further assistance. Thanks again for choosing my services!

Computer Repair

Brian H.

Nov 14, 2024

Hired on Thumbtack

CJ helped us upgrade our internet with a mesh WiFi setup via a new Deco Router! Our home network has never felt better! We have great coverage in just about every area of our house, great signal strength and increased speeds! I highly recommend hiring CJ as your "Internet and Tech" guy for the future! We're looking forward to having CJ back to help us finish "cord-cutting" towards the My FIOS TV app via Streaming Sticks. We'll lose zero functionality, save a bunch of money and be able to upgrade our internet to a much faster speed at little extra cost!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you so much for the wonderful review! I’m glad the new setup has significantly improved your home network with better coverage, stronger signals, and faster speeds. I’m looking forward to assisting with the next phase of your cord-cutting journey to help you save money while upgrading your setup. I also want to compliment you on your own tech knowledge. It was a pleasure working with you, and I truly appreciate your recommendation. Don’t hesitate to reach out if you need anything in the future!

Network Support Services

Winson Z.

Sep 17, 2024

Hired on Thumbtack

Very professional work! Help me diagnose the problem very fast. Even been very helpful after the service, provide many advices and instructions for me. I really appreciate the help!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you for your kind words! I'm glad I could help you diagnose the problem quickly and provide useful advice afterward. Your appreciation means a lot, and I'm here if you need any more assistance in the future!

Computer Repair

Tristan H.

Sep 12, 2024

Hired on Thumbtack

We would like to give CJ from Hillside Tech Solutions a big thank you!!! CJ fixed everything we needed referring to our printer, computer, and network. He also gave great feedback and help on how we can make our large home network better. CJ is very polite, experienced, and knowledgeable. Thank you!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you so much for the wonderful review! I'm really glad I could assist with your printer, computer, and network issues, and it’s great to hear that the feedback was helpful. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. It was a pleasure working with you!

Network Support Services

Credentials

Background Check

Chernor Jalloh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Here are some additional things that customers should know about my pricing: I am upfront and transparent about my pricing. I will provide you with a clear and concise estimate before I start working on your project. I am flexible with my pricing. I am willing to work with you to find a pricing solution that fits your budget and needs. I offer discounts for long-term projects and for multiple projects. I am committed to providing my customers with high-quality services at a fair price. I believe that my services are a valuable investment for businesses of all sizes. If you have any questions about my pricing, please do not hesitate to contact me. I would be happy to discuss your specific needs and provide you with a custom estimate.
What is your typical process for working with a new customer?
My goal is to make the process as smooth and easy as possible for the customer. I want them to be confident that I am the right person for the job and that I will deliver a high-quality product or service.
What education and/or training do you have that relates to your work?
MCSE | A+ | Network + | Security + | Cloud +

HTS - PC & Network Services

FAQs

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