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HTS - PC & Network Services

Top Pro

Usage type
Service type

Responds in about 50 min


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About
Same-Day and Next-Day Service Available! At HTS - PC & Network Services, we’ve been solving tech problems for over 20 years — combining corporate-level experience with the friendly, personalized care of a family-owned business. Whether you’re struggling with slow WiFi, need a full tech setup, or want expert help for your home office or small business, we’re here to make sure everything just works. We proudly serve Washington, D.C., Maryland, and Virginia, and also offer remote assistance for clients anywhere. We treat every home like our own and every business like a long-term partner. Quick to respond, easy to work with, and always focused on getting you back up and running fast. Our Services: • Network Speed Boosting and Optimization — Eliminate WiFi dead zones and maximize your internet speed. • Desktop and Laptop Repairs — Full hardware and software support for all major brands. • WiFi Device Setup — Installation and configuration of smart TVs, security cameras, thermostats, and WiFi boosters like Ubiquiti, Netgear, TP-Link, Eero, and Cisco systems. • Custom High-Performance Computer Builds — Built for gaming, business, or personal needs. • Wired and Wireless Network Setup — Complete network solutions for homes, businesses, and multi-device environments. • Backup Solutions and Data Recovery Support — Protect your important files and recover lost data. • Small Business IT Consulting — Set up, optimize, and grow your business tech infrastructure. • Virus, Malware, Spyware, and Adware Removal — Keep your systems secure and running smoothly. • Hardware and Software Installations — Laptops, desktops, routers, printers, smart devices, and more. • Windows Installation and Configuration — Fresh installs, system upgrades, and setup. • Starlink Satellite Installation and Setup — Get fast, reliable internet even in rural areas. Why Choose HTS? With over 20 years of hands-on experience, CJ delivers expert tech support you can trust. He got his start fixing radios in his dad’s shop and landed his first job building PCs as a teenager. Today, he helps with everything from slow WiFi and broken laptops to full network setups and smart home installs, always providing reliable, high-quality results. His experience includes both residential and corporate IT, with advanced skills in Microsoft Azure, networking, and cybersecurity. Whether you’re dealing with issues at home or need tech solutions for your business, CJ brings the knowledge to get it done right. HTS is a proud family-owned business. Sady, who has over 10 years of experience in customer support and project coordination, helps keep everything running smoothly so you get fast, professional service every time. Ready to stop troubleshooting and get real solutions? Message us now — we’ll get you on the schedule fast.
Overview

Current Top Pro

Hired 488 times

Serves Greenbelt, MD

Background checked

1 employee

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Services offered
Computer & Device Support
Network & IT Infrastructure
Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

317 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Tom S.

2 weeks ago

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Hired on Thumbtack

Outstanding, immediate rescue when others failed — highly recommend CJ!

I found myself in a complete cybersecurity nightmare after being hacked. My attempts to resolve it with AI tools backfired, triggering unauthorized invites to every single contact on my list. Even after hiring another computer
service that claimed the problem was resolved, a humiliating fourth wave of invites blasted out to friends and family.

Desperate for real help, I turned to Thumbtack. CJ from HTS - PC &
Network Services replied immediately and confirmed he could come out that exact same day. Despite brutal DC traffic, he arrived promptly and got right to work.

CJ took comprehensive control of the situation. He thoroughly secured and cleaned both my Mac and PC to eliminate the compromise entirely, resurrecting my system to a secure, clean slate. He also guided me through securing my router with updated Wi-Fi credentials to ensure no vulnerabilities remained.

Beyond his technical expertise, CJ brought an upbeat, persistent attitude to a deeply stressful situation, and we actually shared plenty of laughs while working through the fix. I cannot thank him enough for his dedication and swift response. If you need a trustworthy, persistent, and highly capable IT professional, CJ is the one to call.

Details: Computer • 1 device • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply
Tom, wow. Thank you! Reviews like yours are exactly why I love what I do, and you truly made my day. I really enjoyed working through this with you. If you ever need a quick checkup, help with a new device, or just want a second opinion before clicking something, reach out anytime. And if friends or family ever need help, I'd be glad to take care of them too.
Virus Removal Services
pro avatar
Jessica H.

4 weeks ago

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Hired on Thumbtack

CJ was a life saver. My home internet was spotty and at times nom existent. CJ was very communicative, told me the entire process and fixed everything for me in no time. He went out of his way to help me and I'm very grateful and would use his service every time.

Details: Personal (Home) • Network administration • Router • My home, venue, etc.

HTS - PC & Network Services's reply
Hi Jessica, thank you so much! Spotty internet is so frustrating, and I'm glad we got it stable for you. I'm always here if anything comes up.
Network Support Services
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AJ W.

Apr 12, 2026

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Hired on Thumbtack

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

HTS - PC & Network Services's reply
Network Support Services
pro avatar
Angela H.

Mar 10, 2026

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Hired on Thumbtack

My experience was very positive. First, I'm not a tech savvy person. I had contacted my ISP because my network had become slow and wifi connection were dropping frequently as I had recently added several new smart electrnics and smart appliances to my system. My wifi 5 sytem had quickly become bogged down. I purchased a wifi 7 router and and some other items to be installed. After speaking with the IT professDonald I hired, he suggested other items to purchase instead to upgrade my system with ISP with my own equipment that would give me the coverage and a better user experience while future proofing my home network. It was an instant succes and the younger generation in my household were relieved and hhappy! I couldn't have done it on my own and I'm grateful for having knowledgeable professional advise me on exactly what to purchase that was approximately the same amount of money but betterquality for my new wifi 7 system. The original items I hd purchased were returned and refunded. I will be contacting him again when I upgrade my home security system. I definitely would recommend him to others.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

HTS - PC & Network Services's reply
Hi Angela, thank you for the detailed review! I'm glad the new Wi-Fi 7 setup is holding up with all your smart devices and that the household is happy. Whenever you're ready for the security system upgrade, I'm here.
Network Support Services
pro avatar
Raffi B.

3 days ago

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Hired on Thumbtack

This service was phenomenal. He came right away, offering a no-cost evaluation of the situation. He proposed a solution, implemented it, then came back when I called him because something wasn't working right (which ultimately wasn't his fault but he fixed it anyway). Totally happy with this service.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services
Credentials
Background Check

Chernor Jalloh