HTS - PC & Network Services

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$80/hour

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Introduction

Led by CJ, an experienced IT professional with a passion for solving complex technical issues, our tech support team delivers fast, reliable solutions for both residential and business clients. We pride ourselves on providing same-day or next-day service to get your technology back up and running as quickly as possible. Our wide range of services includes: • Virus, Malware, Spyware, and Adware Removal – Keep your devices safe with our thorough removal process. • WiFi Slowness & Connectivity Troubleshooting – Stay connected with fast, stable internet. • Desktop and Laptop Repair – From hardware to software, we diagnose and fix issues quickly. • PC Tune-Ups – Boost performance and extend your computer’s life with our tune-ups. • Hardware & Software Installations – We make installations and upgrades hassle-free. • Network Setup and Troubleshooting – We install and optimize both wired and wireless networks. • Small Business Consulting – Improve productivity and streamline operations with our expert advice. • VoIP Implementation – Cut costs and improve communication by switching to VoIP. • Custom Computer Builds – Build your dream machine with our guidance. • One-on-One or Group Training – We offer training for all ages, with senior discounts available. • Windows, Linux, and Mac OS Installation – We handle installations and configurations for your systems. If you don’t see a service listed, don’t worry—just ask! Our team is always ready to help, and we offer free advice and consultations. Our Promise: Since 2000, CJ has led the team with a commitment to fast, effective service. Whether you need same-day or next-day help, we’re here to provide timely solutions. From preventive maintenance to emergency repairs, our 24/7 support keeps your tech running smoothly. Get in Touch: Don’t wait until the problem escalates—reach out today! Request a call or message us, and we’ll get back to you ASAP to discuss how we can help.

Overview

Current Top Pro

Hired 155 times

Serves Greenbelt, MD

Background checked

1 employee

24 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Featured Projects

77 photos

Computer Repair - Bethesda 2024
Computer Repair
Fix Wi-Fi Dead Spots to Boost Signals
Network Support Services

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

102 reviews

97%

Read reviews that mention:

Brian H.

3 days ago

Hired on Thumbtack

CJ helped us upgrade our internet with a mesh WiFi setup via a new Deco Router! Our home network has never felt better! We have great coverage in just about every area of our house, great signal strength and increased speeds! I highly recommend hiring CJ as your "Internet and Tech" guy for the future! We're looking forward to having CJ back to help us finish "cord-cutting" towards the My FIOS TV app via Streaming Sticks. We'll lose zero functionality, save a bunch of money and be able to upgrade our internet to a much faster speed at little extra cost!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Winson Z.

Sep 17, 2024

Hired on Thumbtack

Very professional work! Help me diagnose the problem very fast. Even been very helpful after the service, provide many advices and instructions for me. I really appreciate the help!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you for your kind words! I'm glad I could help you diagnose the problem quickly and provide useful advice afterward. Your appreciation means a lot, and I'm here if you need any more assistance in the future!

Computer Repair

Tristan H.

Sep 12, 2024

Hired on Thumbtack

We would like to give CJ from Hillside Tech Solutions a big thank you!!! CJ fixed everything we needed referring to our printer, computer, and network. He also gave great feedback and help on how we can make our large home network better. CJ is very polite, experienced, and knowledgeable. Thank you!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you so much for the wonderful review! I'm really glad I could assist with your printer, computer, and network issues, and it’s great to hear that the feedback was helpful. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. It was a pleasure working with you!

Network Support Services

Willie W.

Aug 26, 2024

Hired on Thumbtack

He was very, very helpful throughout the process. Even though, we weren’t able to get it fixed. He provided great recommendations for new laptops and where to get them. He was very kind and respectful throughout the interaction. He also offered even more assistance and support if I needed it after the service. It was also a very decent price for the service 👍🏾👍🏾👍🏾

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

HTS - PC & Network Services's reply

I’m glad to hear that the service was helpful and that you received valuable recommendations, even though we couldn’t fix the issue this time. It’s great to know that you found the interaction kind and respectful, and that the support offered was appreciated. We’re also pleased you found the service reasonably priced. If you need any further assistance or have more questions, don’t hesitate to reach out. Thanks for your positive review!

Computer Repair

Nakia s.

Aug 21, 2024

Hired on Thumbtack

Prompt and professional. TJ is so knowledgeable and was able to quickly assess what needed to be done. He took his time and explained all of the steps taken in simple terms. Resolved the issue and saved me $$ I would have spent on purchasing a replacement laptop. Will be referring him to anyone in my network needing an IT help desk house call. Highly recommended. Thank you!!

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply

We’re thrilled to hear that TJ provided prompt and professional service and that his expertise saved you both time and money. It’s great to know he was able to explain everything clearly and resolve the issue effectively. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. If you or anyone in your network needs further assistance, we’re here to help!

Computer Repair

Credentials

Background Check

Chernor Jalloh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Here are some additional things that customers should know about my pricing: I am upfront and transparent about my pricing. I will provide you with a clear and concise estimate before I start working on your project. I am flexible with my pricing. I am willing to work with you to find a pricing solution that fits your budget and needs. I offer discounts for long-term projects and for multiple projects. I am committed to providing my customers with high-quality services at a fair price. I believe that my services are a valuable investment for businesses of all sizes. If you have any questions about my pricing, please do not hesitate to contact me. I would be happy to discuss your specific needs and provide you with a custom estimate.
What is your typical process for working with a new customer?
My goal is to make the process as smooth and easy as possible for the customer. I want them to be confident that I am the right person for the job and that I will deliver a high-quality product or service.
What education and/or training do you have that relates to your work?
MCSE | A+ | Network + | Security + | Cloud +

HTS - PC & Network Services

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