FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Cedars Cakes, we’re dedicated to making your celebrations truly memorable. Here’s what you should know about our pricing: 🌟 Customization Delight: Our prices depend on the size, design, and flavor of your cake. The more details you provide, the better we can craft your perfect creation. 💰 Sweet Savings: Watch for our special discounts and promotions! 🎂 Rewards: Enjoy a $10 loyalty reward on your next order. 🚚 Delivery: We recommend pickup, but if you need delivery, just let us know!
- What is your typical process for working with a new customer?
Our Process for Working with New Customers: 🍰 Sweet Consultation: Reach out to discuss your cake design and occasion. We’ll cover flavors, design, size, and any special touches you want. 📝 Quotation: After understanding your preferences, we’ll provide a personalized quote based on the size, design, and flavor choices. 💡 Design Approval: Review and approve the cake design. 💳 Payment: Once you’re happy with the quote, we’ll require a 25% non-refundable deposit to secure your date. 🚗 Pickup or Delivery: Choose between picking up your cake or using our delivery service.
- What education and/or training do you have that relates to your work?
Baking Mastery - Buttercream Bliss - Frosting Finesse - Swiss Meringue Mastery - Customization Expertise Ongoing Learning: The world of baking is ever-evolving. We stay ahead by regularly attending workshops, seminars, and keeping up with the latest trends, ensuring we bring you innovative and delicious creations.