Asap Quality Cleaners llc

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Introduction

Asap Quality Cleaners is a small company that stands out to Customers because, we take pride and effort in our work. I have been in the cleaning busisness for 8 years. We specialize in a all types of cleanings. House cleaning includes Deep,light,or Regular Cleaning. Commercial Cleaning includes office, restaurants, kitchen etc . We love to please our customers and make them comfortable. Give us a call we would love to meet you! I love to Satisfy Customers and give them excellent service.Credentials A non-refundable $40 deposit is needed during booking appointment. This deposit will go towards your cleaning cost. Thank you for understanding! Request Availability It’s free with no obligation to hire About this pro We are bonded and insured- You can feel comfortable with us! Same day cleaning guaranteed. Contact us by 2 PM for same day cleaning. 8 years of cleaning commercial, office and residential properties. Our employees are trained to clean. *Reliable, Responsive & Competent* Our goal is to earn your business and create a lasting relationship. The best way to do so is to see things from your eyes, so we treat you the way we would want to be treated. Each client is different. Each home is different. We do NOT take a cookie cut approach. Instead, we are very consultative and determine early on what you would like to have accomplished. Company Values Integrity- we're honest. You can trust that your belongings will be there when we leave. Hard Working-we work with energy and commitment. When we are working in your home we are soley working on your home. Attention to Detail- We do it right. Reliable- You can trust that we are coming and we will be on time. Responsive- We respond with urgency.

Overview

Hired 138 times

Background checked

4 employees

9 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Projects and media

78 photos

Projects and media

78 photos

Specialties

Cleaning method

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.3

95 reviews

71%

11%

Read reviews that mention:

Nicole C.

Jun 17, 2023

Hired on Thumbtack

This team of ladies are ahhhmazing! The before and after pictures don’t do justice. There personalities were 💯. I had my grandmother’s family home cleaned particularly the kitchen that needed lots of TLC! The floors, cupboards, oven, fridge and cabinets were cleaned so good! I WOULD AND WILL DEFINITELY BE USING THIS COMPANY AGAIN FOR MY CLEANING. ⭐️⭐️⭐️⭐️⭐️⭐️

Details: 1 bedroom • 1 bathroom • Deep cleaning • Fridge cleaning • Oven cleaning • No pets in home • Just once

House Cleaning

Tina B.

Dec 10, 2022

Hired on Thumbtack

Asap Quality Cleaners lives up to their name! Very prompt quality professional service with kind, thoughtful staff. I’m very satisfied with their thoroughness and willingness to please. It’s been a struggle to find a service that I’m consistently happy with and I think this might be the one. Thank you, Jaimee and Nashir for your hard work and thank you Rachaunda for your professionalism in management.

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Just once

Asap Quality Cleaners llc's reply

Thank you Mrs. Tina I’m very pleased you are satisfied.

House Cleaning

Blake K.

Sep 4, 2018

Hired on Thumbtack

Even though this was a movie out clean, it did not deliver. The rust stain in the tub they said they would do, was still there. No carpet sweeping, had to ask for floor to be done as well as inside windows that I had to re-do.

Details: 3 bedrooms • 2 bathrooms • Less than 1,000 sq ft • Standard cleaning • Fridge cleaning • Yes, I have a cat or dog • Just once

Asap Quality Cleaners llc's reply

Hello ma'am the Cleaner's stated to you that the stain in the tub would not come out. We don't sweep carpets we vacuum them I make my Cleaner's take pictures of there work and the caprpets we're vacuum. They did not send me any pictures of the windows. I apologise for any inconveniences if you would like me to come back out to your home please feel free to give me a call!

House Cleaning

Rebecca G.

May 29, 2018

Hired on Thumbtack

We hired her for a move out clean...the house was to be cleaned and ready for the next tenants to move in. The refrigerator was still dirty, bathrooms still dirty, baseboards as well. We are now recleaning the house ourselves.

Details: 4 bedrooms • 3 bathrooms • 2,000 - 2,500 sq ft • Move out cleaning • Fridge cleaning • Oven cleaning • Interior window cleaning • Yes, I have a cat or dog • Just once

Asap Quality Cleaners llc's reply

Hi Goodmorning ma'am you stated to me that you did not want me to touch the freezer because your husband was still using the food so i did not wipe out the freezer i apologize for that. Also you did not state to me that you wanted your walls wiped. I apologize for the inconvenience. I can come out and fix the situation. We do not allow for our customers to feel u satisfied..So i deeply apologize and call me if you need me any help!

House Cleaning

Marcus M.

Jun 20, 2018

Hired on Thumbtack

We hired this company to help with move out cleaning. From my understanding and what we agreed to, their crew was to clean the walls in the house, and then 3 bedrooms, 2.5 bathrooms, and the kitchen for $179. They took a deposit from me of $20, and then you charged me $179. With the deposit already paid, I should have only been charged $159. And the crew did a terrible job. They didn't clean one of the bathrooms, they left the walls in 1 of the rooms we agreed would be cleaned dirty. And in another room, I had to go back later and scrub it completely clean because it was only partially clean. They also left paint on the floor in one of the rooms. And the cabinets,microwave, and stove, were left untouched. After going to the company directly with my issues, we agreed on a partial refund only for them to recant on that after calling me the next day with a member of the cleaning crew that came to my house, arguing with me that they had did everything we asked. Very unprofessional, and if they did everything we asked why do the pictures show otherwise. And also, I had to go back and with baking soda and water, I was able to get everything they missed cleaned. Don't choose this company.

Details: 3 bedrooms • 3 bathrooms • 1,500 - 2,000 sq ft • Move out cleaning • No, I don't have a cat or dog • Just once

Asap Quality Cleaners llc's reply

Hi Mr.Marcus I hope your having a lovely day! I issued your refund as I stated before it taking 7-10 business days! Also my employee did not argue with you he stated to you that he did the walls and the paint that did not come up your wife ok it and signed the contract stating the contract saying she was satisfied. We also stated that the paint would not come up you said you would let the landlord deal with it. I apologise for any inconvenience you are feeling but we talk about this situation and agree that it was a misunderstanding communication from your wife because you had to leave for a business trip. I try my best to satisfy my customers and ask them exactly what they need done before I send my cleaner's and you did not State anything about windows, microwave PAINT, We scrub the walls the best we did . I even came back out to scrub the walls again and it did not come out. If we scrub anyharder there would have wall damage and you would have been upset about that. Again I apologise for how you.. but I refunded you for miscommunication between you and wife.Have a good day

House Cleaning

Credentials

Background Check

Rachaunda Young

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I like to give reasonable prices. My prices are a quote on a standard cleaning.Can be subject to change. If you become a reoccurring customer you can get up to a 25% discount depending on how often you get a cleaning.
What is your typical process for working with a new customer?
I like to get a tour of the home. I like to know the customers likes and dislikes.
What education and/or training do you have that relates to your work?
I also have a Commercial Francise, i did 8 weeks of training on the proper way to clean.

Asap Quality Cleaners llc

FAQs

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