Proline Appliance

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Introduction

As a family-owned appliance repair business, Crossroads Home Group is committed to providing our customers with reliable and affordable repair services. With our years of experience in the industry, my team and I are fully equipped to handle any appliance issue, whether it's a refrigerator, dishwasher, washer or dryer. We understand the importance of having functional appliances in the home and work diligently to offer prompt and efficient service to get our customers' lives back on track. At Crossroads Home Group, we take pride in our work and value the relationships we build with our customers.

Overview

Current Top Pro

Hired 318 times

Background checked

2 employees

6 years in business

Payment methods

This pro accepts payments via Cash, Check, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Specialties

Appliance type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

158 reviews

5

96%

4

1%

3

1%

2

0%

1

2%

Read reviews that mention:

Marc B.

Jul 4, 2024

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Hired on Thumbtack

I recently had my dryer repaired by Ryan of Proline Appliance, and I’m very impressed with their service. They were responsive, punctual, and clearly explained the problem and the repair process. They even helped us get our dryer fixed on a holiday. Additionally, they provided helpful maintenance tips. I will definitely use them again for any future appliance repairs.

Details: Washer or dryer • Maytag • Residential

Appliance Repair or Maintenance

Linwood H.

Jan 14, 2025

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Hired on Thumbtack

We moved into our condo already knowing the drain hose on the washing machine had a leak. We went with Proline because of their stellar reputation and responsiveness, and they DID NOT DISAPPOINT. Not only did Ryan inspect the machine briefly, and QUICKLY fix the problem, he gave me substantial information about the brand and the machine itself. It was like having a walking Google or Sub-Reddit in our laundry room. He even gave us tips on brands to consider and avoid regarding stoves, refrigerators, and dishwashers. When you hire Proline, you get more than a problem fixed, you get access to years of experience and firsthand knowledge, which makes the value insane! When it comes to appliance repair, they are our first and only choice going forward.

Details: Washer or dryer • Maytag • Residential

Appliance Repair or Maintenance

Thomas J.

Jan 8, 2025

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Hired on Thumbtack

John was upfront about the potential issue and offered expert advice on what would be required to repair the refrigerator. Since it is a newer model, he recommended working directly with Samsung, even though the warranty repair process might take up to three weeks. He was very professional, and if we have any issues in the future, we will definitely be reaching out to Proline Appliance.

Details: Refrigerator • Samsung • Residential

Appliance Repair or Maintenance

Lisa T.

Jan 3, 2025

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Hired on Thumbtack

Ryan was very responsive and communicated well. He was punctual, polite and fixed my dryer. I will call him should I need service on any of my appliances in the future. I would definitely recommend his services.

Details: Washer or dryer • Maytag • Residential

Appliance Repair or Maintenance

Karen P.

Nov 25, 2024

·

Hired on Thumbtack

5 Stars all around. Expeditious responses, effective communication, high quality efficient work, great value, well versed in his trade and was 5 minutes early! I’ll DEFINITELY book ProLine Appliance for any future service needs. Ryan Miles was GREAT!

Details: Oven or stove • GE • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Ryan Miles

FAQs

What education and/or training do you have that relates to your work?
Years on on the job training with factory seminars from Miele, Viking, and SubZero
What types of customers have you worked with?
We work with everyone from working class Americans to diplomats and politicians. All you need is something broken so we can fix it!
Describe a recent project you are fond of. How long did it take?
Our favorite jobs are often helping people get out of a time sensitive situation and back to focusing on what matters to them most!

Proline Appliance

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