FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing at 3Z is very detailed. You will see a proposal broken down to all the materials & labor you are receiving. We offer free inspections/estimates. Our pricing is not inflated and there are no high pressure commissioned sales people. We will always deliver you our best price up front! That is what 3Z is all about! The 3 Zeros… Zero Pressure. Zero Haggle. Zero Down. We also have several financing options available too!
- What is your typical process for working with a new customer?
An initial phone call to set up an on site no cost inspection. During that inspection we will discuss what you are looking to accomplish, discuss options and products, secure measurements, and answer any questions you have for us. From there we will work up a proposal for you that will be delivered via email(no pressure) as quickly as possible. If you should decide to hire us at that point, that’s when the fun begins!!! We finalize all the colors, details, and designs and then get everything ordered. Once materials hit our warehouse, we will reach out to schedule the installation of your new roof, siding, windows, or doors. We arrive on time and take good care of your property as we work, keeping a clean job-site until we are finished and you are thrilled with the final product!
- What education and/or training do you have that relates to your work?
Exterior remodeling is like walking up a down moving escalator. Continuing education and finding ways to improve are paramount to success. We are licensed contractors in MD. But we also work closely with manufacturers like GAF, CertainTeed, James Hardie, Provia, and others to make sure we are installing products in a manor that satisfies and often times exceeds their requirements.